Privacy Policy

Let’s talk about your privacy

Your privacy matters — full stop. This policy explains how Bumps and Bainne collects, uses, and protects any personal information you share with me, whether you’re booking a class online, attending a workshop in person, or just browsing my website.

Because my site is hosted on Podia, some of your data (like payment details or cookies) is also processed by them. They have their own privacy policy, which you can read here. Payments are handled securely through Stripe, whose policy is here.


What information I collect

When you interact with Bumps and Bainne — online or in person — I may collect:

  • Your name, email address, and phone number (for bookings and contact)

  • Billing information and payment details (processed securely by Stripe — I never see your card number)

  • Details you share on class or workshop forms (for example: pregnancy stage, birth preferences, relevant health information, or baby’s age)

  • Notes from consultations or breastfeeding support sessions (kept strictly confidential and securely stored)

  • Any photos, feedback, or testimonials you’ve given clear consent to share

  • Basic website data such as cookies and analytics to help improve your browsing experience

All client forms and session notes are stored securely in line with GDPR and IBCLC professional standards.


How I use your information

I only use your information to support you and provide a safe, professional service. That includes:

  • Managing bookings, payments, and class communications

  • Preparing safely for in-person sessions or workshops

  • Following up after classes or consultations

  • Sending emails or newsletters you’ve subscribed to

  • Improving my services based on anonymised feedback or trends

You’ll never be added to a mailing list without consent, and you can unsubscribe at any time.


Who I share your information with

I do not sell or rent your information.
I only share necessary data with trusted third parties who help me run the business:

  • Podia, who host my website and course platform

  • Stripe, who handle payments securely

  • Email providers (for example, ConvertKit or Mailchimp, if used for newsletters)

  • Professional supervisors or mentors, only in anonymised case discussions for ongoing professional development — never with identifying details

All of these providers are GDPR-compliant and take your privacy seriously.


In-person records

If you attend a class, workshop, or consultation in person, you’ll usually complete a brief form to share relevant details (such as health history, pregnancy stage, or baby’s age).
These forms are:

  • Stored securely (digitally encrypted or in locked physical storage)

  • Retained for the minimum period required under professional guidelines

  • Never shared without your explicit consent, except where required by law (for example, safeguarding concerns)


Your rights

Under GDPR, you have the right to:

  • Request a copy of the personal data I hold about you

  • Ask for corrections or deletions

  • Withdraw consent at any time

  • Object to certain types of processing

  • Lodge a complaint with the Data Protection Commission (if you’re in Ireland)

To make a request, just email me at bumpsandbainne@gmail.com


Cookies

Cookies help the website run smoothly (and remember your preferences). You can disable cookies in your browser if you prefer, though some features might not work perfectly without them.


Data security

I take your privacy seriously and use trusted systems to protect your data. That includes encryption, password protection, and limited access to personal files.
No system is 100% foolproof, but I do everything possible to keep your information safe and private.


Children’s privacy

Bumps and Bainne is aimed at adults and parents. I don’t knowingly collect data from anyone under 16.


Changes to this policy

If I ever update this Privacy Policy, I’ll post the new version here and include the date below.

Last updated: 3/11/2025


Questions?

If you’ve any questions about how your data is used, stored, or protected, you can contact me directly:

Aoife Lennon
Bumps and Bainne
Email: bumpsandbainne@gmail.com
Website: www.bumpsandbainne.ie